p>We want you to love your Posturyx belt. If you're not happy with it for any reason, you can return it within 30 days of delivery for a full refund of the product price. To start a return, please contact us at <a href="mailto:contact@posturyx.com">contact@posturyx.com</a>.</p><p><strong>30-Day Money-Back Guarantee</strong><br>Your return request must be made within 30 days of the delivery date. It's fine if you've tried the belt on. The item must be clean, undamaged, and returned with all of its parts. We do not charge restocking fees.</p><p><strong>How to Start a Return</strong><br>Email us at <a href="mailto:contact@posturyx.com">contact@posturyx.com</a> with your order number and the reason for your return. We'll reply within 1–2 business days with your return instructions and the return address. Please don't send items back without contacting us first, so we can match your return to your order.</p><p><strong>Return Shipping</strong><br>Customers are responsible for return shipping costs, except when the item arrived damaged, defective, or wrong (see below). We recommend using a trackable shipping service.</p><p><strong>Refunds</strong><br>Once your return is received and inspected, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take a few additional days to post the refund to your account. Original shipping charges are non-refundable.</p><p><strong>Damaged, Defective, or Wrong Items</strong><br>If your order arrives damaged, defective, or is not the item you ordered, email us within 7 days of delivery with your order number and a photo of the issue. We'll send a free replacement or issue a full refund, including shipping, at no cost to you, and you won't need to pay for any return shipping.</p><p><strong>Exchanges</strong><br>Need a different size or color? Contact us and we'll help you exchange it. The fastest way is to start a return for the original item and place a new order for the one you want.</p><p><strong>Cancellation Policy</strong><br>You can cancel your order within 24 hours of placing it by emailing <a href="mailto:contact@posturyx.com">contact@posturyx.com</a>. Cancelled orders are refunded in full to your original payment method within 5–10 business days. After 24 hours, your order may already be in processing; in that case, you can return it under this policy once it arrives.</p><p><strong>Questions?</strong><br>We're happy to help. Reach us anytime at <a href="mailto:contact@posturyx.com">contact@posturyx.com</a>.</p>